Missouri State University

Graduate College

2013-14 Graduate Catalog

Preliminary Edition
published April 2013

Department of Management

Glass Hall, Room 414, Phone: (417) 836-5415, Fax: (417) 836-3004
Email: WilliamDonoher@missouristate.edu
Website: http://mgt.missouristate.edu
Department Head: William Donoher

Graduate faculty

Professor:  D. Keith Denton, Corinne M. Karuppan, Peter Richardson, Elizabeth J. Rozell, Steven L. Thomas, Barry L. Wisdom

Associate Professor:  William J. Donoher, Jr., Vinay K. Garg, Dana L. Haggard, Wesley A. Scroggins

Assistant Professor:  D. Michael Leibert

Emeritus Professor:   Yohannan T. Abraham, Mona J. Casady, Mary K. Coulter, Patricia Feltes, J. Kenneth Horn, Thomas H. Inman, Robert O. Lunn, Arnola C. Ownby, Robert L. Trewatha, Lynn E. Wasson

Programs

Master of Health Administration

D. Michael Leibert, Graduate Director
411 Glass Hall, Phone (417) 836-4444
MLeibert@missouristate.edu

Program Description

The Master of Health Administration (MHA) degree is a College of Business degree that includes several interdisciplinary courses contributed by other colleges on campus. The program is designed for students holding at least an undergraduate degrees who wish to further their careers in the management of health organizations including integrated systems, hospitals, group practices, long-term care facilities, clinics, managed care organizations, and other types of health organizations. The program can be completed in as little as two years.  Students with little or no undergraduate work in business are welcome, and will normally require additional time for completion.

The MHA program is accredited by AACSB International - The Association to Advance Collegiate Schools of Business.

Admission Requirements
  1. The student must have received at least a bachelor’s or master’s degree from a regionally accredited college or university.
  2. The student must have a GPA of at least 2.75 for the last 60 hours of academic work and submit a score on the Graduate Management Admissions Test (GMAT), the Graduate Record Examination (GRE), or equivalent standardized exam.
  3. Students who do not meet the admission requirements, but who show indication of high promise will be considered for probationary admission.
  4. All other University and Graduate College requirements for admission to a degree program will also apply.  Qualified applicants may enter the program at the beginning of any semester.  For information on the GMAT or GRE, please contact the Graduate College (836-5335) or the Missouri State University Counseling and Testing Center (836-5116).

Applicants from foreign countries whose native language is not English are required to submit scores on the TOEFL.  Normally, TOEFL scores of 550 on the paper-based or a comparable score of 213 on the computer-based are required for admission.

Core Requirements
Course CodeCourse TitleCredit Hours
ACC 688 Healthcare Accounting Concepts 3 hrs
CIS 761 Management Information Systems* 3 hrs
ECO 604 Health Care Economics* 3 hrs
FIN 788 Healthcare Financial Management 3 hrs
MGT 701 Health Services Organization 3 hrs
MGT 702 Managing Healthcare Organizations* 3 hrs
MGT 703 Organizational Behavior in Healthcare Organizations* 3 hrs
MGT 704 Human Resources in Healthcare Organizations* 3 hrs
MGT 705 Strategic Management of Healthcare Organizations* 3 hrs
MGT 711 Measurement and Management of Quality in Healthcare* 3 hrs
PBH 720 Epidemiology 3 hrs
PLS 754 Seminar in Health Policy 3 hrs
  Core Total:  36 hrs

*Course prerequisites may be required.

Research Requirement.  Significant supervised quantitative and qualitative research projects in MGT 701, MGT 711, PLS 754, PBH 720 and culminating in the capstone MGT 705 course.  Satisfies the research requirement of the Graduate College.  

Executive MHA Option (EMHA)

When offered to a select group of students, typically a cohort, with significant professional experience, the MHA Program may be presented in a format referred to as the Executive MHA Option or the EMHA.  From a curricular viewpoint, the EMHA is structured in the same way as the traditional MHA, however, the sequencing presentation format and mix of core and elective courses will be designed in such a way as to maximize the benefit to working professionals such as physicians, senior clinicians and healthcare executives.

GMAT/GRE scores are not required for admission to the EMHA, however, the applicant will need to provide documentation verifying at least 3 years of professional experience.

For EMHA students, prerequisite requirements for the core program courses will be satisfied through appropriate prior course work, relevant professional experience or by an individualized study program developed and supervised by the EMHA Program Director.

The credit hour costs for classes taken by students enrolled in the EMHA program are assessed at a higher rate than the traditional MHA offerings due to additional expenditures associated with the program.

Admission Requirements

  1. Completion of a regionally accredited undergraduate degree.
  2. Completion of 3 or more years of professional experience.
Accelerated MHA Option

Undergraduate majors in the College of Business may apply for admission to the Master of Health Administration (MHA) program during the second semester of their junior year.  If accepted, up to 6 hours of 700- or 700-level College of Business classes taken in the senior year may be counted toward both the undergraduate and graduate degrees. As an MHA graduation requirement, students exercising the accelerated MHA option will be required to have had one year of professional experience or a 3 hours internship.

Before enrolling in a course that will apply to both the undergraduate program and the master's program an undergraduate student must:

  1. Be accepted into the accelerated program.
  2. Receive prior approval from th graduate program director, department head, and Dean of the Graduate College.  This is done by using a Mixed Credit Form.

Acceptance into the program and all approvals must be completed prior to the end of the Change of Schedule Period for the course(s).  See the Graduate College for further information.

Admission Requirements

  1. Completion of 80 or more hours at time of application.
  2. An overall GPA of 3.00 or better.
  3. A score of 450 or better on the Graduate Management Admission Test (GMAT).

 Academic Standing

A student who fails to attain a 3.00 GPA after completing the approved program may enroll for additional course work not to exceed 6 hours to raise the GPA.  The course work will be approved by the Graduate Program Director and the Dean of the College of Business.

The maximum class load for a full-time student is normally 12 hours per semester.  An overload is permitted only after students have demonstrated their ability to achieve an outstanding graduate record at this university.  Students employed on a full-time job generally should not enroll for more than 6 semester hours.  All other University and Graduate College requirements governing grading and attendance will apply.

To enroll in graduate courses in the College of Business, a student must be admitted to a graduate program in the College of Business or have special permission. Students not meeting one of these conditions can be dropped from the course(s) at any time during the session involved.

Degree Requirements

The program requires a minimum 36 hours of graduate credit plus any necessary prerequisite courses.

 

Management Courses

MGT 600 Administrative, Organizational and Operations Concepts for Managers

Prerequisite: permission of a director of a College of Business graduate program. Comprehensive study of the fundamentals of the management function, organizational behavior and design, and production and operations management. Designed for graduate students who have not had undergraduate courses in management or organizational behavior and operations management. This course will not be counted in the hours required for a College of Business graduate degree.

MGT 643 New Venture Management

Students conduct extensive research and in-depth analysis in starting or expanding their own business venture. Major topics include new venture strategy, sources of capital, and growth management. Emphasis is placed on student preparation and presentation of a complete business plan. May be taught concurrently with MGT 543. Cannot receive credit for both MGT 543 and MGT 643.

MGT 646 Direct Compensation System Management

Development and management of job-based and individual-based pay systems using job evaluation, skill/competency analysis and certification, wage surveys, and related techniques. The development of performance appraisal systems and the creation of individual-based, team-based, and aggregate performance-based pay systems are studied with emphasis on the strategic aspects of pay, internal consistency, external competitiveness, and legal compliance. May be taught concurrently with MGT 546. Cannot receive credit for both MGT 546 and MGT 646.

MGT 671 Practicum in Small Business Operations

Students solve real problems within the small business environment. Students gain first-hand experience in assessing and improving the operations of existing entrepreneurial firms. Cases are referred through the Small Business Development Center. May be taught concurrently with MGT 561. Cannot receive credit for both MGT 561 and MGT 671.

MGT 675 Advanced OM: Business Process Management

An in-depth analysis of business processes from an operations perspective. Study of specific practices and tools to design, improve, and support these processes in a variety of organizational settings. Use of professional BPM software is emphasized. May be taught concurrently with MGT 565. Cannot receive credit for both MGT 565 and MGT 675.

MGT 677 Practicum in Operations

Prerequisite: MGT 600. Real-life experience in applying operational techniques to business and non-profit organizations. Students interests are matched to needs of local organizations to create hands-on projects. May be taught concurrently with MGT 567. Cannot receive credit for both MGT 567 and MGT 677.

MGT 680 History of Management Thought

Background and interrelationship of classical, behavioral science, systems and quantitative management schools of thought; works of major contributors to contemporary management concepts, practices and theory. May be taught concurrently with MGT 560. Cannot receive credit for both MGT 560 and MGT 680.

MGT 697 Research Issues and Problems: Management

Prerequisite: permission of department head. Research issues and projects growing from particular needs which may require additional depth or breadth of study. Outline of study must be approved prior to enrolling. May be taught concurrently with MGT 596. Cannot receive credit for both MGT 596 and MGT 697.

MGT 701 Health Services Organization

Introduction to the health services delivery system. Analysis of the organizing, financing, and distribution of health services. Alternate delivery systems such as hospitals, acute care facilities, long-term facilities, prepaid practices, fee-for-services group practices and others are examined. Forces shaping present and future health care are evaluated.

MGT 702 Managing Healthcare Organizations

Prerequisite: MGT 701 or permission of instructor. A broad overview of techniques and practices applied to managing healthcare provider organizations at levels including governing board; professional staff; executive offices; and operational systems that deliver acute care, rehabilitation, diagnosis, therapy, ambulatory care, clinical information, clinical support, patient access, facilities and nutrition services. Organizational settings will include hospitals; physician practices; integrated health systems; rehabilitation and sub-acute facilities; behavioral medicine; long-term care; hospice; and home health. Course format will include a series of guest presentations from actively practicing, senior healthcare executives, along with visits to healthcare organizations.

MGT 703 Organizational Behavior in Healthcare Organizations

Prerequisite: MGT 600 or equivalent. The course will involve the study of individual and group behavior viewed from a leadership perspective within a healthcare organization with specific emphasis on leadership styles, ethics, motivational techniques, conflict resolution and professional norms in relationship to the various healthcare stakeholders and providers. Attention is focused on organizational dynamics, culture and governance of the different business entities involved in the delivery of healthcare services.

MGT 704 Human Resources in Healthcare Organizations

Prerequisite: MGT 600 or equivalent. Integration of human resources management into the strategic and operational decision-making processes of a contemporary healthcare organization. Functional topics include HR strategic planning, HR legal environment, direct and indirect compensation strategies, recruitment/selection/retention, workforce planning, job design and analysis, performance management, productivity analysis, workforce development/training, employee/labor and stakeholder relations and safety/health considerations. Particular consideration for HR concepts related to clinical professionals and physicians.

MGT 705 Strategic Management of Healthcare Organizations

Prerequisite: 18 graduate hours in health administration, including FIN 788. Integration of the functional areas of healthcare organizations via the strategic planning process. Emphasis is placed upon the identification of major strategic processes for healthcare organizations as well as policy issues related to the current and anticipated future healthcare environment.

MGT 706 Organizational Communication

Intensive study of communication behavior within various types of business organizations; provides student opportunities to develop communication skills further and to apply one's capacity to use effective organizational communication concepts through written and oral presentations. Emphasis upon the study of oral communication within business.

MGT 711 Measurement and Management of Quality in Health Care

Prerequisite: MGT 600 and QBA 600. Design, implementation, and management of health quality systems. Major emphasis placed on controlling health care costs through a reduction of waste and defects. Exposure to a variety of quality tools and quantitative techniques aimed at measuring performance and fostering continuous improvement.

MGT 747 International Management

Prerequisite: admission to the MBA program or permission from the MBA Program Director; and MGT 600 or equivalent. A study of management theory and practices as related to international organizations that are multinational in nature. Emphasis is placed on analyzing, understanding, and integrating managerial concepts as they apply to cross-cultural settings. Students are required to complete a research project. Cannot receive credit for both MGT 447 and MGT 747.

MGT 760 Selected Topics in Management

Variable topics course in Management. Areas studied will be announced each semester in the class schedule. Course requirements include extensive readings, a paper, and, when appropriate, field trips.

MGT 761 Operations Management: Comparative Theory and Practice

Advanced study of the operations function in organizations. Emphasis is placed on operations management, planning and controlling techniques as they apply to all types of domestic and international organizations. Cost output-profit decisional techniques and productivity issues are studied as they relate to managerial goals, environmental conditions, and economic developments.

MGT 762 Problems in Human Resources Management and Industrial Relations

Prerequisite: MGT 600 or equivalent. Intensive examination of the institutional, legal, and policy considerations of the parties involved in human resources management and labor relations with an emphasis on current issues.

MGT 764 Organizational Behavior

Prerequisite: admission to the MBA program or permission from the MBA Program Director; and MGT 600 or equivalent. Study of individual and group behavior viewed from a managerial perspective within the organizational setting. Attention is focused on applications by managers of theory and research about the interaction between human beings and the formal organization, with emphasis on individual differences, interpersonal relations, and small group dynamics.

MGT 765 Organization Structure and Design

An intensive macro approach to the study of the organization with emphasis on the interrelationships of organizational dimensions as they interact to effect organization design. Topics covered include environment, technology, work flows, structure, size, power, objectives, managerial philosophies, and effectiveness.

MGT 767 Organization Strategy and Policy

Prerequisite: admission to the MBA program or permission from the MBA Program Director; 18 graduate hours in business administration and economics at the 700 level, including FIN 780 and MKT 772. Integration of the functional areas of business via the strategic planning process. Emphasis is placed upon the formulation, implementation, and control of an organization's mission, objectives, strategies, and policies as determined by external and internal analyses.

MGT 770 Leadership Development

Prerequisite: MGT 764. Comprehensive review of the writings and theories of leadership. Focuses on building skills to inspire and organize people to achieve tangible results. Comprehensive self-assessments, experiential exercises, action learning projects, and individually tailored skill-improvement plans.

MGT 790 Seminar in Management

Prerequisite: 15 hours of graduate business administration courses and permission from the MBA Program Director. Critical evaluation and analysis of theory, research and practice in management.

MGT 794 Internship: Management

Prerequisite: permission of the director of the appropriate graduate program and department head. In consultation with the coordinating professor, the student is engaged in first-hand experience with a business, organization, or other professional entity. A portfolio of assigned work shall be collected, examined and evaluated during the semester.

MGT 796 Independent Study: Business Administration

Prerequisite: permission of advisor. In consultation with the advisor, student selects for intensive study a specific area of concern related to the student's program with emphasis on research.

MGT 799 Thesis

Prerequisite: permission. Independent research and study connected with preparation of thesis.