Conflict and Dispute Resolution
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Certificate in Conflict and Dispute Resolution
Charlene Berquist, Certificate Advisor
Park Central Office Building, Room 212
Phone 417-836-8831
CharleneBerquist@MissouriState.edu
Program description
The Certificate in Conflict and Dispute Resolution provides an 18 hour graduate-level experience for students, educators, health care workers, business people, managers, workers, or community members who are interested in dispute resolution and conflict processes. The program provides for the acquisition of knowledge and skills necessary for understanding conflict and resolving disputes. The certificate is interdisciplinary in nature and has two required components: a theory skill component and an applied component. The 6 hours of electives allow the student to pursue study of conflict and its resolution in the context of their specific discipline or profession.
Admission criteria
To be considered for the program, a student must have a 3.00 grade point average as well as submit a Graduate Application. Students who do not meet the normal admission requirements, but who show an indication of high promise, will be considered for admission to the certificate. Admission to the certificate program does not constitute admission to any other Missouri State University graduate program.
Required courses - 18 hours total
Required courses vary depending on if the student has previously earned Missouri State's Undergraduate Certificate in Conflict and Dispute Resolution.; The requirements for those with and without the Undergraduate Certificate are described below.
Requirements without the Undergraduate Certificate
| Course Code | Course Title | Credit Hours |
|---|---|---|
| COM 611 | Conflict and Communication | 3 hrs |
| COM 621 | Communication, Mediation and Negotiation | 3 hrs |
| COM 623 | Contemporary Topics in Conflict | 3 hrs |
| COM 794 | Conflict Internship | 3 hrs |
| Electives in Conflict or Cognate Area* | 6 hrs |
* The electives component of the certificate allows students to focus on conflict processes that are specific to their professional area. These courses allow a more discipline-specific focus, and there are elective options in most disciplines. Electives will be approved by the Program Director.
Requirements with the Undergraduate Certificate
| Course Code | Course Title | Credit Hours |
|---|---|---|
| COM 623 | Contemporary Topics in Conflect | 6 hrs |
| COM 794 | Conflict Internship |
3 hrs |
| BUS 650 | Negotiation, Mediation, and Arbitration in Business | 3 hrs |
| Electives in Conflict or Cognate Area* | 6 hrs |
* The electives component of the certificate allows students to focus on conflict processes that are specific to their professional area. These courses allow a more discipline-specific focus, and there are elective options in most disciplines. Electives will be approved by the Program Director.
Completion requirements
Courses must be completed with a 3.00 GPA for successful completion of certificate.