Conflict and Dispute Resolution

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Graduate programs

Certificate in Conflict and Dispute Resolution

Charlene Berquist, Certificate Advisor
Park Central Office Building, Room 212
Phone 417-836-8831
CharleneBerquist@MissouriState.edu

Program description

The Certificate in Conflict and Dispute Resolution provides an 18 hour graduate-level experience for students, educators, health care workers, business people, managers, workers, or community members who are interested in dispute resolution and conflict processes. The program provides for the acquisition of knowledge and skills necessary for understanding conflict and resolving disputes. The certificate is interdisciplinary in nature and has two required components: a theory skill component and an applied component. The 6 hours of electives allow the student to pursue study of conflict and its resolution in the context of their specific discipline or profession.

Admission criteria

To be considered for the program, a student must have a 3.00 grade point average as well as submit a Graduate Application. Students who do not meet the normal admission requirements, but who show an indication of high promise, will be considered for admission to the certificate. Admission to the certificate program does not constitute admission to any other Missouri State University graduate program.

Required courses - 18 hours total

Required courses vary depending on if the student has previously earned Missouri State's Undergraduate Certificate in Conflict and Dispute Resolution.; The requirements for those with and without the Undergraduate Certificate are described below.

Requirements without the Undergraduate Certificate
Course Code Course Title Credit Hours
COM 611 Conflict and Communication 3 hrs
COM 621 Communication, Mediation and Negotiation 3 hrs
COM 623 Contemporary Topics in Conflict 3 hrs
COM 794 Conflict Internship 3 hrs
  Electives in Conflict or Cognate Area* 6 hrs

* The electives component of the certificate allows students to focus on conflict processes that are specific to their professional area. These courses allow a more discipline-specific focus, and there are elective options in most disciplines. Electives will be approved by the Program Director.

Requirements with the Undergraduate Certificate
Course Code Course Title Credit Hours
COM 623 Contemporary Topics in Conflect 6 hrs
COM 794 Conflict Internship

3 hrs

BUS 650 Negotiation, Mediation, and Arbitration in Business 3 hrs
  Electives in Conflict or Cognate Area* 6 hrs

* The electives component of the certificate allows students to focus on conflict processes that are specific to their professional area. These courses allow a more discipline-specific focus, and there are elective options in most disciplines. Electives will be approved by the Program Director.

Completion requirements

Courses must be completed with a 3.00 GPA for successful completion of certificate.